Frequently Asked Questions

  • Does CostCare bill Medicare/Medicaid?  No.  We do not have a contract with Medicare/Medicaid.  This means that we cannot legally treat their patients even if  they are willing and able to pay up front for their services.  Please contact your insurance company for a list of preferred providers in your area.
  • I think I broke something.  Does CostCare have x-ray capabilities?  Come on in!  After one of our providers evaluates your injury, they will write an x-ray order form for you to have your x-ray done at St. Pat’s Hospital in Missoula and Helena Imaging in Helena.  Bonus:  All x-rays are paid for at CostCare and are a fraction of the price!  After the x-ray, your provider will call you with the results, and with a  treatment plan.
  • My kids need their immunizations. Can CostCare do this?  We would be happy to provide discounted flu vaccines to you and your family, as well as update their tetanus shots.  All other immunizations can be updated through your County Health Department.
  • Does CostCare perform DOT physicals? Yes!  Our conveniently located family practice clinics (Helena and just off Mullan Road in Missoula) perform DOT physicals on a regular basis for just $100.  Please call the clinic to set up a appointment time that works best for you.
  • Can I get my outpatient labwork done at CostCare?  Of course!  Just make sure that you bring the appropriate lab order form so we know which labs we can order for you.  Tip:  Feel free to call us ahead of time to determine if your labs will require fasting.
  • How long will it take to get my lab results?  It depends on the tests that are being ordered.  For example, routine bloodwork usually takes between 1-2 business days whereas cultures tend to take a bit longer.  Tip:  Call us before you are in a time crunch so our knowledgeable medical assistants can provide you with an accurate estimate for how long your specific labs will take.
  • What if I can’t afford the price of a visit?  If you are on a high deductible insurance plan and are struggling to cover the costs of an office visit up front, then CostCare can offer you a  $40 office visit copay.  Note:  you will be still responsible for the remainder of the bill after we submit the claim to your insurance company.  Our front desk staff will be happy to answer any additional questions you may have at the time of service.
  • Can I add additional tests onto the wellness panel?  The traditional “wellness” labs include a CBC, CMP, TSH, Lipid Panel and PSA for men over 40.  You may add additional bloodwork at discounted rates.  The additional tests available and current pricing for wellness screenings are located on our wellness page.  Note:  Tests much be ordered in advance and paid for at the time of service with exact cash or check.
  • Who can I talk to about my bill?  Our front desk staff is well equipped to handle the majority of your billing questions.  Tip:  Please make sure you have the bill in front of you when you all so we can help explain the charges.

What our patients say..

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"Lesley was awesome! She was very knowledgeable and had a great bed side manner. I would recommend her and Cost Care to all my family and friends!"

Kevin McManus, Patient